Information

Check-In and Check-Out

  • Earliest check-in is possible at 2 p.m.
  • Check-out should be before 11 a.m. If requested and the room is still free, a late-check-out is possible until 5 p.m. for EUR 15,- per person.

If you arrive at a time beyond our opening hours, your key will be deposited in our Key-Boy on the left side of the front entrance doors of our hotel. To open the Key-Boy, you will get a code per message or call. This code opens the box with your card with which you can enter the hotel (the card reader is located on the right side of the doors), open you room doors and energize your room.

Our reception-times are:

Mo.-Fr.: 7 a.m. – 11 a.m.

If there is nobody at our reception, the service-team at Locker & Legere Bar will be at your service. The bar is located about 50 metres from the hotel. The opening times of the bar are:

Mo.-Mi.: 7 a.m. – 9:30 p.m.

Do.-Fr.: 7 a.m. – 10:30 p.m.

During these times you will always see a staff member who is there for you!

In an emergency call our emergency-line: 0664/4283733.

Bathrobe

You can get a Vossen-bathrobe at the reception for free.

Discounts and additional fees

Children (in the rooms of their parents)

0-6 years:            free

6-9 years:            50% discount

9-14 years:         30% discount

Single room additional fee: EUR 15,- per person and night

Pets

Your pets are welcome at our hotel. Please inform us which and how many pets you want to take with you before your arrival. We add an

additional fee of EUR 7,- per day and pet (no food included).

If your pet produces any damage, we reserve our rights to send a bill.

Cancellation-Conditions

It would be a pity if you couldn’t start your trip as planned. You can cancel your stay for free up to 3 months before your arrival if you are a journey- or seminar group and up to 1 week if you are a private guest. If you cancel later, we ask for your understanding for charging a fee.

a)      Journey groups and seminar groups:

  • Up to 3 months before arrival: 0%
  • 3 to 1 months before arrival: 40%
  • 1 month to 1 week before arrival: 70%
  • 1 week before arrival: 90%

b)      Private guests, individual guests, business travellers:

  • 1 week before arrival: 50%
  • 3 days before arrival: 75%
  • 1 day before arrival: 100%